Privacy Policy

Interior DB Limited trading as IDB (“IDB”, “we”, “us”, “our”) respects your privacy and is committed to protecting personal information in accordance with the Privacy Act 2020 (New Zealand). This Privacy Policy explains how we collect, hold, use, disclose, and protect personal information when you interact with us through our website, LinkedIn, email, phone, in person, and in the course of our business activities.

Interior DB Limited is an Auckland-based business providing building services including commercial interiors, fit-outs, refurbishments, building upgrades, minor works, construction delivery, project management, pricing, procurement, and related business development and client support services.

Contact details
Interior DB Limited / IDB
Website: www.interiordb.co.nz
Email: [email protected]
Phone: 09 816 8410
Postal address: 8 Huia Road, Titirangi 0604

Depending on how you interact with us, we may collect personal information such as:

• your name
• your job title
• your employer or business name
• your email address
• your phone number
• your postal or business address
• information you provide in an enquiry, request, tender, or project brief
• information submitted through our website contact forms or LinkedIn Lead Gen Forms
• records of communications with you, including email correspondence and meeting notes
• information relevant to a proposed or live project, including programme, budget, site, stakeholder, and contact details
• supplier, subcontractor, consultant, or referrer contact details
• marketing preferences and records of whether you have requested information from us
• technical information collected through our website, such as IP address, browser type, device type, pages visited, and referring website, where applicable

We only collect personal information that is reasonably necessary for our business activities and for the purposes described in this Privacy Policy. Under the Privacy Act, personal information should be collected for a lawful purpose connected with the organisation’s functions or activities, and only where collection is necessary for that purpose.

We may collect personal information:

• directly from you when you contact us by phone, email, social media, LinkedIn, or through our website
• when you submit a form on our website or a LinkedIn Lead Gen Form
• when you request a capability statement, case study, proposal, fee estimate, or site review
• during meetings, calls, site visits, networking, and business development activity
• when you engage us, invite us to tender, or discuss potential work
• from your employer or colleagues where they nominate you as the relevant contact person
• from publicly available sources such as company websites, LinkedIn profiles, tender portals, public directories, and professional referrals, where appropriate for business-to-business engagement
• through website analytics tools, cookies, or similar technologies, if enabled on our website

As a general rule, NZ privacy guidance says organisations should collect personal information from the individual concerned where possible, and should tell them what is being collected and why.

We may collect, hold, and use your personal information for the following purposes:

• to respond to enquiries and provide requested information
• to assess whether our services are relevant to your needs
• to prepare and send capability statements, proposals, pricing, tenders, and related materials
• to communicate with clients, consultants, architects, landlords, tenants, facilities managers, asset managers, subcontractors, and suppliers
• to plan, price, coordinate, deliver, and administer projects or potential projects
• to manage supplier and subcontractor relationships
• to carry out internal administration, record-keeping, and business operations
• to improve our services, website, and communications
• to send business updates, capability information, project examples, or relevant marketing communications where permitted by law
• to comply with legal obligations, contractual obligations, insurance requirements, health and safety obligations, and dispute resolution processes
• to protect our legal rights and interests

Under NZ privacy law, the purpose of collection matters, and disclosure is generally expected to stay within the purpose for which the information was collected, or a directly related purpose, unless another permitted ground applies.

If you submit your information to us through a LinkedIn Lead Gen Form, we may use that information to:

• contact you about your enquiry or request
• send you the material you asked for, such as a capability statement, case study, guide, or other downloadable content
• discuss potential projects, services, tenders, or collaboration opportunities
• follow up with relevant business communications related to the subject of your enquiry
• assess the effectiveness of our marketing campaigns

LinkedIn requires advertisers using Lead Gen Forms to include a valid privacy policy URL and to describe how submitted data will be used.

Our website may use cookies, analytics tools, pixels, or similar technologies to help us understand website traffic, user behaviour, campaign performance, and general website effectiveness. This may include information such as your IP address, approximate location, browser type, pages viewed, and how you arrived at our site.

You can usually control cookies through your browser settings. If you disable cookies, some parts of the website may not function as intended.

If we use advertising or analytics tools provided by third parties, those providers may also collect information in accordance with their own privacy policies.

We do not sell personal information.

We may disclose personal information where reasonably necessary to:

• our staff, contractors, advisers, and service providers who assist us to operate our business
• IT, website hosting, CRM, cloud storage, email, accounting, or marketing service providers
• consultants, subcontractors, suppliers, or project participants where needed for a project or prospective project
• professional advisers such as lawyers, accountants, insurers, or other consultants
• a client, principal, landlord, tenant, consultant, or tendering party where you are the relevant business contact
• regulators, government agencies, or law enforcement where required or authorised by law
• any person where disclosure is otherwise permitted under the Privacy Act 2020

The NZ Privacy Commissioner states that disclosure is generally limited to the original purpose of collection or a directly related purpose, unless another permitted exception applies.

Some of our service providers or technology platforms may store or process personal information outside New Zealand, including through cloud-based systems. Where that occurs, we will take reasonable steps to ensure your information is protected appropriately and handled in a manner consistent with applicable privacy requirements.

We take reasonable steps to protect personal information from loss, unauthorised access, use, modification, disclosure, or other misuse. These steps may include:

• restricted access to records and systems
• password protection and device security
• secure email and cloud-based platforms
• contractor and service-provider access controls
• reasonable administrative and technical safeguards
• retention and deletion practices appropriate to the nature of the information

The Privacy Act includes a storage and security principle requiring agencies to ensure personal information is protected by reasonable security safeguards.

We keep personal information only for as long as it is required for the purpose for which it was collected, for related business or legal purposes, or as otherwise required by law.

For example, we may retain information:

• while dealing with an enquiry or opportunity
• for the duration of a project or engagement
• for a reasonable period afterward for record-keeping, warranty, contractual, insurance, or dispute-related purposes
• while a person remains an active business contact or has requested communications from us

When personal information is no longer reasonably required, we will take reasonable steps to delete it, anonymise it, or otherwise securely dispose of it.

You have the right to request access to personal information we hold about you, and to request correction if you believe it is inaccurate. The Privacy Commissioner states that individuals generally have a right to ask for access to their own personal information.

To make a request, please contact us using the details above. We may need to verify your identity before providing access or making a correction.

If we do not agree to a requested correction, you may ask that a statement of correction be attached to the information.

We may contact you with information about our services, project experience, capability statements, or other business updates where:

• you have requested information from us
• you have engaged with us in a business capacity
• you would reasonably expect us to contact you in relation to your enquiry, project, or professional relationship
• we are otherwise permitted to do so by law

You may opt out of non-essential marketing communications at any time by contacting us or using any unsubscribe mechanism we provide.

Our website, emails, and social media content may contain links to third-party websites or platforms, including LinkedIn. We are not responsible for the privacy practices, content, or security of third-party sites or services. You should review their privacy policies separately.

Our website, emails, and social media content may contain links to third-party websites or platforms, including LinkedIn. We are not responsible for the privacy practices, content, or security of third-party sites or services. You should review their privacy policies separately.

If we become aware of a privacy breach involving personal information we hold, we will assess it and take steps required by law, including notification where required. The Privacy Commissioner’s guidance notes that NZ organisations must comply with Privacy Act obligations when handling personal information.

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or website functionality. The latest version will be published on our website with the updated effective date.